TERMS & CONDITIONS
Last Updated: 08/06/2025
Welcome to Enlight Consulting! By accessing and using our website (enlightconsulting.com.my), you agree to the following terms and conditions. Please read them carefully before purchasing or using our services.
1. Services Provided
We offer digital downloads (PDFs) and custom consulting sessions. Our products are designed to support personal and professional development.
2. Payments
We Accept:
- FPX
- Credit/Debit Cards
- E-wallets (e.g, Touch ‘n Go, GrabPay)
No account is required to complete a purchase
3. Custom Offers
One of our four core products offers a personalized version, available only after a private consultation or meeting.
4. Delivery
All digital products are delivered via download links immediately after payment. No physical shipping is involved.
5. Intellectual Property
All content, including assessments, reports, and digital products, is the intellectual property of Enlight Consulting. You may not resell, redistribute, or replicate our products without written permission.
6. Limitation of Liability
We strive to ensure accuracy in our products, but Enlight Consulting is not liable for any decisions, outcomes, or losses resulting from their use.
PRIVACY POLICY
Last Updated: 08/06/2025
We care deeply about your privacy. This policy explains how Enlight Consulting collects and uses your data when you visit our site or purchase our products.
1. Information We Collect
We collect:
- Full Name
- Email Address
- Country of Residence
- Gender Age
This helps us personalize your user experience and provide accurate product recommendations.
2. Data Usage
Your information is used to:
- Process your purchases
- Send you your product(s)
- Provide customer support
- Send optional newsletters and updates
You can unsubscribe at any time.
3. Data Usage
We follow best practices to protect your information. All payments are securely processed by trusted third-party gateways.
4. No Third-Party Sharing
We do not share your personal data with any third parties or analytics tools.
REFUND POLICY
Last Updated: 08/06/2025
We want you to be confident in every purchase you make with Enlight Consulting. Here’s how refunds work:
1. Digital Downloads
You are eligible for a full refund within 7 days of purchase if:
- You are unsatisfied with the product
- You have not significantly used or shared the file
Please email us at [yuvernash@enlightconsulting.com.my] with your order number.
2. Consulting Services
Due to the personalized nature of our consulting work, these services are non-refundable once sessions are confirmed or delivered.
3. Custom-Made Offers
Any custom or hybrid product created after consultation will follow a case-by-case refund policy agreed upon before delivery.